The end date of the transfer is earlier than (i) September 24, 2020 and/or (ii) the end of the COVID 19 pandemic, as agreed by consensus between the parties. It is expected that the validity of the licence will be extended by the mutual written agreement of the parties (a “delay of extension”). Data retention and support conditions apply under the Silver and Standard or Sprinklr Service Level Agreement (SLA) categories. The government responded to a question from the court as to whether the agreement with the company was still in effect. It was also said that all data was now uploaded to citizencentere.kerala.in, although it was initially citizencentre.sprinklr.com. The data is stored in the Amazon cloud in Mumbai and is also encrypted. Details of the agreement have been published on the website. The agreement signed on April 2 expires on September 24. Depending on the deal, the data can be collected from March 25 to September 24. Previously, Sprinkler also mentioned data protection in a letter to the IT secretary.
It adds that the data will be returned after the contract expires or is terminated. It was also suggested that disease issues should cover only the general names of diseases, not severity. She also asked what aspects of this “sensitive” information were. The order issued Wednesday indicates that the agreement from March 25 to September 24 or the end of the COVID 19 pandemic is effective, depending on the previous date. Both Am1. and 12 confirmation letters, however, there are glaring differences and a change in tone from the date. The insurance under oath also shows that the Kerala government agreement with Sprinklr dilutes the rights of the people. He said the contract should not get the amount of compensation that individuals in case of privacy violations or abuse of information. A relevant part of the agreement with Sprinklr is data protection. The government has stated that the choice of jurisdiction, at New York Courts, is a standard form of contract for companies such as Sprinklr based in the United States. “The government has negotiated a very viable agreement that guarantees both the legal and technical security of the data collected and processed,” he said.
Days after the Kerala government was questioned about its links to the U.S. company Sprinklr regarding the transmission of data from people under surveillance for COVID-19, the government released documents relating to the contract. Eight documents posted on the State Government website include the order form, the service contract, Sprinklr`s declaration of confidentiality, the confidentiality agreement and two confirmation letters written on April 11 and 12. To reaffirm its transparency, the government also published documents relating to the contract it signed with Sprinklr on 2 April.